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Step-by-Step Guide to Obtain Your Credit Report

To prepare for your consultation, please follow the instructions below to enroll in IdentityIQ, download your credit report, and securely share it with us. The process is secure, and we will only use your report to assess your credit situation during the consultation.

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Table of Contents

Why IdentityIQ?

  • IdentityIQ provides credit reports from all three major credit bureaus (Experian, Equifax, and TransUnion).
  • This inquiry is a soft pull, which means it will not harm your credit score or appear on your credit report.
  • The cost is $1 for the first seven days, after which it will renew at $21.99/month. If you don’t wish to continue, you can cancel before the trial ends to avoid further charges.
IMPORTANT NOTE:
  • If you already have a credit report service, ensure it includes data from all three major bureaus. Services like Credit Karma do not meet this requirement.
  • For continued credit tracking, maintaining your IdentityIQ subscription is recommended.

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Steps to Enroll and Download Your Credit Report

1. Click the Enrollment Link

Visit the following link to enroll:

IdentityIQ Enrollment Link

2. Fill in Personal Information

  • Enter your legal first and last name and email address.

  • Click Start Membership to proceed.

3. Create Your Account

  • Set a strong password that you will remember.
  • Provide your current address, ensuring accuracy.
  • Agree to the terms and conditions by checking the box, then click Next.

4. Provide Verification Details

  • Enter your Social Security number, date of birth, and phone number.
  • Click Next.

5. Add Payment Information

  • Enter your credit or debit card details.
  • If your mailing address is different from your current address, provide it here.
  • Click Next.

6. Verify Your Identity

  • Answer the security questions based on your credit history. For example:
    • Previous addresses.
    • Car payment ranges (select “None of the Above” if not applicable).
    • Mortgage details (if applicable).

7. Access Your Credit Report

  • Once your identity is verified, you’ll see a confirmation page.
  • Navigate to your dashboard and select View Last Report.
  • Download the report as a PDF or print it.

Preparing Your Report for Upload

  1. Review the Report

    • Remove or hide sensitive information such as:
      • Social Security number.
      • Account numbers.
      • Personal address.

  2. Save the Report

    • Save the edited report as a PDF.

  3. Upload Your Report

    • Use our secure upload below.
    • Rest assured, only our consultant will have access to the report, and it will be permanently deleted after the consultation.

Upload Report:

Cancel Your IdentityIQ Account

If you decide to cancel your IdentityIQ account to avoid charges beyond the $1 trial, you must cancel before the 7-day trial period ends. Follow these steps to cancel your account:

 

  1. Log In to Your IdentityIQ Account

    • Go to the IdentityIQ login page: IdentityIQ Login.
    • Enter your username and password to log in.

  2. Access Your Profile

    • Once logged in, locate the profile icon (usually in the top-right corner of the webpage).
    • Click on the icon and select Account Details from the dropdown menu.

  3. Navigate to Manage Your Plan

    • On the Account Details page, scroll down to find the Manage Your Plan section.
    • Click on the option to manage your membership.

  4. Select Cancel Membership

    • In the Manage Your Plan section, look for the current active plan.
    • Click on Cancel Membership next to your active plan.

  5. Confirm Cancellation

    • A new page or pop-up will appear asking for confirmation.
    • Click on Cancel My Membership.
    • If another confirmation pop-up appears, click Confirm Cancellation again.

  6. Check for Confirmation Email

    • Once your membership is successfully canceled, you will see a confirmation message on the screen.
    • You will also receive a cancellation confirmation email at your registered email address.

Important Notes

  • Make sure to complete the cancellation process before the end of your 7-day trial to avoid being charged $21.99 for the monthly subscription.
  • Keep the cancellation confirmation email for your records.

If you encounter any issues, contact IdentityIQ customer support for assistance

Need Help?

If you need assistance:

We look forward to helping you resolve your credit concerns.

Thank you,
ACN Credit Team